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ABOUT US

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Our Mission

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Our mission is to empower our local and global partners with innovative services designed to strengthen their relationships with their customers at points of sale, leading to increased sales and revenues. We contribute to the achievement of our partners' goals through sales support services, sales activities, POSM logistics and auditing services.
 

DEĞERLERİMİZ

• Hizmet sunduğumuz iş ortaklarımızın müşterilerine ulaşabilmeleri için inovatif ve ezberbozan çözümler üretiriz.

• Türkiye’nin 81 iline yayılmış, alanında uzman ekibimiz ile daima en iyi iş ortağı olmak için çalışırız.

• Hem iş ortaklarımızın hem de Grup şirketlerimizin iş süreçlerindeki verimliliği arttırmak için kalite yönetimine önem veririz.

• EKOM ailesinin her bir bireyinin ne kadar değerli olduğu bilincinden hareketle onların gelişimine katkı sağlayan çalışmalar hayata geçirir ve en iyi yetenekleri EKOM bünyesine katmaya özen gösteririz.

BAŞARILARIMIZ

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As EKOM Group, we pledge to maintain the highest levels of satisfaction of our business partners by providing innovative, solution-oriented, reliable, high quality services that understand our partners’ needs and fully meet their expectations.

In order to achieve our goal, we rely on a quality policy that is process and customer oriented, in-line with corporate citizenship principles and understands the importance to corporate development. We strive to continuously uphold and improve our business policies.

Our approach to Process Orientation requires that we design and implement our processes in an understandable, effective and efficient manner so that our employees and business partners can adapt and apply them with ease.

Our approach to Customer Orientation involves closely monitoring and implementing technological developments that we believe will increase the efficiency of our processes, developing innovative solutions aimed at creating a cost advantage for our current and future business partners and aiming to maximise customer satisfaction.

Our approach to Corporate Development requires that we encourage innovative and creative approaches through training and development activities to ensure that our employees are committed to team work, competent and capable of using their talents at the highest level.

With our approach to Continuous Improvement, we measure and review our processes, identify problem areas and implement preventive measures in order to improve our performance.

Through these commitments, we ensure the continuity and continuous improvement of the quality management system, thereby guaranteeing to uphold and fulfil all requirements within in the framework of the law, relevant legal regulations and our quality management system.

Our Commitment to Quality

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